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Cookie Policy

Cognowork • Powered by Kwava UK Limited
Effective date: 10 September 2025

This Cookie Policy explains what cookies and similar technologies are, how we use them, and how you can control them on Cognowork.

“Cookies” are small text files placed on your device when you visit a website. We also use pixels, local storage, SDKs, and similar technologies (together, “cookies”) to make our services work, secure them, understand usage, and improve your experience.

Quick summary: We use essential cookies to run the site and keep it secure; we ask for your consent for analytics and advertising cookies (UK/EU) and provide opt‑outs where laws like CPRA require. You can change your choices any time in Cookie Settings, your browser, or by sending a valid GPC signal.
Section 1

Who sets cookies

Section 2

What cookies we use and why

We group cookies into the following categories:

2.1 Strictly Necessary (Essential)

Purpose: Provide core features—log‑in, session management, load balancing, security, fraud prevention, consent preferences.

Examples: session IDs, authentication tokens, CSRF, cookie‑consent state.

Control: These are required for the site to function and cannot be turned off in our systems (you can block them in your browser, but parts of the site will break).

2.2 Functional (Preferences)

Purpose: Remember choices—language, region, UI preferences, saved filters.

Control: You may disable them in our Cookie Settings or your browser; some preferences may reset.

2.3 Performance & Analytics

Purpose: Understand how the site is used (pages visited, clicks, load times), improve reliability and features, run A/B tests.

Control: On first visit, we ask for your consent (UK/EU). You can change your choice any time in Cookie Settings or via your browser add‑ons (e.g., analytics opt‑out tools).

2.4 Advertising & Measurement

Purpose: Show relevant ads (on our properties or third‑party sites), limit repetition, and measure campaign effectiveness.

Control: We request consent (UK/EU). In some regions (e.g., California), you can opt out of “sale/share” for cross‑context advertising via the cookie banner or “Do Not Sell or Share” link. You may still see ads, but they will be less tailored.

2.5 Security & Anti‑abuse

Purpose: Detect bots, prevent fraud, protect accounts.

Control: Typically essential due to security, but we minimise identifiers and duration.

We endeavour to keep a current list of key third‑party cookies (names, provider, purpose, duration) in our Cookie Settings panel and Privacy Centre.

Section 3

How long cookies stay

Retention limits are shown in the Cookie Settings panel. Server‑side logs may retain related metadata separately (see our Privacy Policy).

Section 4

Your choices

4.1 Cookie banner & settings

On your first visit (and periodically), we present a cookie banner. You can:

You can revisit choices anytime via “Cookie Settings” in the site footer.

4.2 Browser & device controls

Most browsers let you block/delete cookies or limit tracking (see your browser’s Help). You can also:

Blocking cookies may impact site functionality.

4.3 Global Privacy Control (GPC) & Do Not Track

Where supported, we honour a valid GPC signal as an opt‑out of sale/share or withdrawal of consent for non‑essential cookies. Traditional Do Not Track (DNT) is not standardised; we treat a valid GPC as the stronger signal.

Section 5

Similar technologies

We may use pixels (e.g., in emails to know if a message was opened), local storage for caching, and SDKs in our apps for analytics/crash reporting. These are governed by the same consent/opt‑out categories.

Section 6

Updates

We may update this Cookie Policy (e.g., when adding partners or categories). We will update the “Effective date” and, where required, seek consent again for material changes.